Troubleshooting

Update or reinstall Fire VT

Have your account username and password ready before reinstalling.

Ask Davie for the current app code or trusted download address.
Download the current APK and try installing it over the existing app first, if your device allows an update.
If an update will not install, contact Davie before uninstalling. Uninstalling may remove app settings, favourites and saved login details.
If a reinstall is needed: on Fire TV use Settings → Applications → Manage Installed Applications → Fire VT → Uninstall. On Android use Settings → Apps → Fire VT → Uninstall.
Restart the device, install the current version using the installation guide, then log in and check your settings.

Still need a hand?

Send Davie your device model, the exact error and the steps you have tried.