Include your device model and Android / Fire OS version.
Describe the exact problem and include a screenshot of any error. Hide private information first.
Say when it started and whether it affects everything, one section or one item.
Include Wi-Fi or Ethernet, whether a VPN is active, and the in-app speed test result if relevant.
List the steps you have already tried, then message @Witsoanthebox directly.
Build your support message
Fill in what you know, copy the message, then paste it into your private Telegram chat with Davie. Add screenshots there.
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